WHO ARE ELITES CV?
Elites CV is a premium career development company focused on delivering polished CVs, cover letters and biographies as well as essays editing, personal statements, and research papers. Elites CV is a member of the Professional Association of Résumé Writers and Career Coaches. As an accredited member we have demonstrated a longstanding commitment to quality and fulfilling our customer’s expectations.
WHAT IS THE PROCESS OF ORDERING ELITES CV SERVICES?
- Select your service
- Complete the checkout process and confirm your order
- Make a payment (Wire transfer the fees to Elites CV bank account)
- Upload your documents to your account at “My Documents” section
- Receive and download the draft of your document at “My Documents” section
- Provide your feedback in “Messages” section or by email
- Download your final document in “My Documents” section
HOW CAN I PAY FOR ELITES CV SERVICES?
- After confirming your order on our website, Wire transfer the fees to Elites CV bank account. (You will receive details by email.)
- Provide us with proof of transfer, for example a copy of the transfer slip. If you made the transaction online, provide us with the reference number.
- You will receive an electronic invoice stating your payments and chosen services.
- Upload your CV into your account’s “Documents” page. You will have a limit of 30 days to upload your documents.
The work on your CV or other services you have chosen will process and will be uploaded to your Account’s “Documents” section, where you will be able to download it at any time.
HOW LONG DO I HAVE TO SUBMIT MY DOCUMENTS?
You have up to 30 days to upload your documents into your account’s “Documents” section.
HOW DO I COMMUNICATE WITH ELITES CV WHEN I SUBMITTED MY INFORMATION AND DOCUMENTS?
You can either email Elites CV to firstname.lastname@example.org or use “Messages” section in your account.
In order to be able to use “Messages” section in your account, please login to your account or register, if you are a first time visitor. Click on “Messages” tab to open the window and send us a message. The messages are sent instantly and will be saved for your reference on your account at all times. As soon as you receive a new message from us, the messages icon in the navigation menu will indicate new unread messages.
DO I GET UNLIMITED REVISIONS OF MY CV?
Two revisions are included into your CV Writing, Cover Letter or any other service purchased. We guarantee full satisfaction with your final document.
HOW LONG UNTIL MY COMPLETED DOCUMENTS ARE DELIVERED TO ME?
The first draft takes up to seven days to produce. This applies to all drafts/services, including the initial free CV review, CV writing, Cover Letter, and Personal Biographies. Further revisions will take up to thirty days and our system will not accept any new documents after this period.
HOW CAN I LEAVE A REVIEW?
You can log into your account and click the designated “Leave A Review” tab. Type your review in the text box provided. Click “Submit”.
DO YOU WORK WITH ANY RECRUITERS?
If we know of any open vacancies and have received the your permission, we can share your CV with the recruiter.
DO YOU GUARANTEE I WILL GET A JOB?
We create an outstanding, professional and industry specific CV and Cover Letter for you. We do not guarantee the job offers, but we guarantee a high quality service, which can facilitate your career enhancement.
WHAT IF I WANT TO REFUND?
Elites CV does not offer any refunds for the services purchased. We apologise for any inconvenience.
WHAT IF I FORGET MY ACCOUNT PASSWORD?
Go to the login page and attempt to input your password. If the password is incorrect, it will display an error message “ERROR: The password you entered for the email address is incorrect.”. Click the “Lost Your Password?” link to update your password and follow the instructions.